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Frequently Asked Questions
Find answers to common questions about Clara and Co
General
Do you have a physical store?
No, we are an online store, however you can attend our pop up events. Please see our Events page.
Shipping
How long does delivery take?
We offer several delivery options to suit your needs:
• Royal Mail Standard: 3–5 working days - £3.95 (Free on orders over £99)
• Royal Mail Express: 1–2 working days - £4.95
• Royal Mail Special Guaranteed: Next working day - £9.95
• UPS International Tracked: 5–7 working days
Please note that delivery times may vary depending on your location and the shipping method selected during checkout.
What should I do if my order hasn't arrived within 7 days?
Please visit our contact page and get in touch so we can help.